Entertainment Unlimited: August 2012

Thursday, August 30, 2012

How to Win Friends and Influence People

Fundamental Techniques In Handling People

Principle 1: Don’t criticize, condemn or complain.

Principle 2: Give honest and sincere appreciation.

Principle 3: Arouse in the other person an eager want.

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Six Ways To Make People Like You

Principle 1: Become genuinely interested in other people.

Principle 2: Smile

Principle 3: Remember that a person’s name is to that person the sweetest and most important sound in any language.

Principle 4: Be a good listener. Encourage others to talk about themselves.

Principle 5: Talk in terms of the other person’s interests.

Principle 6: Make the other person feel important - and do it sincerely.

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Win People To Your Way Of Thinking

Principle 1: The only way to get the best of an argument is to avoid it.

Principle 2: Show respect for the other person’s opinions. Never say, "You’re wrong."

Principle 3: If you are wrong, admit it quickly and emphatically.

Principle 4: Begin in a friendly way.

Principle 5: Get the other person saying "yes, yes" immediately.

Principle 6: Let the other person do a great deal of the talking.

Principle 7: Let the other person feel that the idea is his or hers.

Principle 8: Try honestly to see things from the other person’s point of view.

Principle 9: Be sympathetic with the other person’s ideas and desires.

Principle l0: Appeal to the nobler motives.

Principle 11: Dramatize your ideas

Principle 12: Throw down a challenge.

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Be A Leader

Principle 1: Begin with praise and honest appreciation.

Principle 2: Call attention to people’s mistakes indirectly.

Principle 3: Talk about your own mistakes before criticizing the other person.

Principle 4: Ask questions instead of giving direct orders.

Principle 5: Let the other person save face.

Principle 6: Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."

Principle 7: Give the other person a fine reputation to live up to.

Principle 8: Use encouragement. Make the fault seem easy to correct.

Principle 9: Make the other person happy about doing the thing you suggest.

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Note : These are direct quotes taken from Dale Carnegie's book.

Team Work

A holy man was having a conversation with the Lord one day and said, "Lord, I would like to know what Heaven and Hell are like.”

The Lord led the holy man to two doors.

He opened one of the doors and the holy man looked in. In the middle of the room was a large round table. In the middle of the table was a large pot of stew which smelled delicious and made the holy man's mouth water. The people sitting around the table were thin and sickly. They appeared to be famished. They were holding spoons with very long handles and each found it possible to reach into the pot of stew and take a spoonful, but because the handle was longer than their arms, they could not get the spoons back into their mouths. The holy man shuddered at the sight of their misery and suffering.

The Lord said, "You have seen Hell."

They went to the next room and opened the door. It was exactly the same as the first one. There was the large round table with the large pot of stew which made the holy man's mouth water. The people were equipped with the same long-handled spoons, but here the people were well nourished and plump, laughing and talking.

The holy man said, "I don't understand"."

It is simple said the Lord, "it requires only one skill. You see, they have learned to feed each other. While the greedy think only of themselves."

Moral:

ü Its people's attitude that makes our place of work, a hell or heaven to them!!!

ü 'Help and Seek Help' this makes all the difference to each individual's life...and makes our lives hell or otherwise.

ü Success and happiness is all about effective team-work... Make it a great place to work.